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Termos & Condições

Prazo de produção e envio:

O prazo varia de acordo com o produto ou quantidades, e será contabilizado a partir da confirmação do pagamento do pedido e, se for o caso, da aprovação da arte por parte do cliente.

Trocas e devoluções:

1. Todos os nossos produtos são revisados antes de serem embalados e enviados, para assim garantir que nenhum produto seja enviado com algum defeito de fabricação;

2. Não trocamos produtos personalizados com: datas, nomes, imagens pessoais do cliente, etc;

3. O prazo para desistência é de 7 dias, desde que o produto enviado seja devolvido em perfeitas condições (essa condição não se aplica para produtos que se enquadrem no item 2);

4. O frete fica por conta do cliente.

Meios de pagamento aceitos:

Os pagamentos podem ser feitos através de boleto bancário, cartões de crédito (com parcelamento em até 12 vezes com juros) e débito online. Prazos de resposta: Em até 24 horas.

Prazo de cancelamento de pedidos:

1. Se em até 7 (sete) dias, a partir do dia da compra, não for identificado seu pagamento, poderemos cancelar seu pedido;

2. Mas caso haja interesse no produto, nos informe por e-mail, assim poderemos lhe dar mais 48 horas de prazo para confirmação de pagamento.

Opções de Frete:

1. Enviamos os produtos pelos Correios, podendo optar por SEDEX ou PAC.